A Person is not a Process($12.99Value)

Description

A Person Is Not a Process is a practical, real-world guide for anyone working in manufacturing, maintenance, or operations management. Too often, entire processes rely on a single person to keep things running. But what happens when that person calls out, takes a vacation—or leaves entirely? In this insightful and accessible book, veteran maintenance and operations leader George Albert breaks down the hidden risks of tribal knowledge, undocumented systems, and “go-to” employees who carry entire processes on their shoulders. With over 20 years of hands-on experience in regulated industries and Lean manufacturing, Albert shares stories, strategies, and tools for turning person-based workflows into repeatable, reliable systems. Inside, you’ll learn how to: Identify single points of failure in your operation - Build cross-training that works—and sticks - Document processes people will actually follow - Shift ownership from individuals to teams - Create a culture of sustainability, not dependency Whether you're leading a shift or running a facility, this book will help you build processes that survive turnover, support growth, and strengthen your entire operation. Because a person is not a process—and the system should never depend on just one.